GENERAL FAQs

Here are the answers to your questions. It’s perfectly normal to have a lot of questions for the people that you are going to hire to help build your business.

If we did not answer it here, please let us know.

Do I need a business advisor?

Only you can answer that, but let us shed some light on this.

There are a number of varieties out there of support, but we will spare you here on what those are.

What is not included in my advisory membership?

We do not provide legal advice. We will help you talk with your attorney, but always seek legal advice from a licensed professional. We do not provide you investment or financial advice. Please consult your CPA or investment manager for information and advice. We will work with you and leading your business by using and analyzing business financials to help lead the business.

Can I scale my advisory memberships up and down?

Absolutely. Some months may require more or less work depending on projects, your busy season…. Or life! We ask for at least a 1-week notice.

How many emails can I send to my advisory team?

The intention of our unlimited email plan, is to ensure you have a team of people who are there to support you when you need us most. There is no logic in the traditional methods of consulting where you save all your
questions, frustrations (or joys!) until your “regularly scheduled
meeting”. That is not how life or business works. Send us the email and let’s move forward!

What about texts and phone calls?

At each level of membership, you have access to unlimited, on-demand text messaging with your advisor, which response time will be dependent on your level of membership. In our experience, quite a bit can be accomplished
with 30 minutes of dedicated texting, but may times, we might and it easier to just give you a ring and talk through things. Nobody wants tendonitis in their thumbs. Depending on your level of membership, you have access to a particular number of on-demand and/or scheduled phone calls. As membership levels increase, the number of phone calls per month do as well.

Why can’t I sign up directly on your website?

Space is limited! I’m sure you appreciate the fact that we are selective on who we welcome into our Tribe, and who our Advisors spend their time with. First, we would love to speak with you, learn about you, and learn how we can support you. If we are all feelin’ the love, then – full steam ahead!

What if I want more than my membership level oers, like a special project or creative need?

We oer custom packages for advisory services. BUT, the coolest part of the Think Global Family, is if you need extra-extra, we have our special teams on the sideline, waiting to jump in the game to take on special projects. Branding, marketing, social media, website development, creative needs, leadership development, culture development, strategic planning and more. Our specialists works hand-in-hand with you and your advisor throughout the entire project. No need to re-explain what you need, what you want and your why.

What are your cancellation clauses?

Cancel anytime. If we need to part ways, no hard feelings. We wish you well!

What is your global community I’ve heard about?

Unlike any other business advisory rm, we believe in the power of sisterhood, connection, shared opportunities, and “thinking global”, which purely means thinking outside your comfort zone / industry / way of always doing things. We connect all our female clients both in a private online community, and periodic in-person events. We’ve seen friendships naturally blossom, business done together, opportunities shared, and new perspectives listened to. Crowdfunding our expertise and experiences has resulted in expanded minds and businesses!

BUSINESS ADVISOR FAQs

Here are the answers to your questions. It’s perfectly normal to have a lot of questions for the people that you are going to hire to help build your business.

If we did not answer it here, please let us know.

Do I need a business advisor?

Only you can answer that, but let us shed some light on this.

There are a number of varieties out there of support, but we will spare you here on what those are.

What is not included in my advisory membership?

We do not provide legal advice. We will help you talk with your attorney, but always seek legal advice from a licensed professional. We do not provide you investment or financial advice. Please consult your CPA or investment manager for information and advice. We will work with you and leading your business by using and analyzing business financials to help lead the business.

Can I scale my advisory memberships up and down?

Absolutely. Some months may require more or less work depending on projects, your busy season…. Or life! We ask for at least a 1-week notice.

How many emails can I send to my advisory team?

The intention of our unlimited email plan, is to ensure you have a team of people who are there to support you when you need us most. There is no logic in the traditional methods of consulting where you save all your
questions, frustrations (or joys!) until your “regularly scheduled
meeting”. That is not how life or business works. Send us the email and let’s move forward!

What about texts and phone calls?

At each level of membership, you have access to unlimited, on-demand text messaging with your advisor, which response time will be dependent on your level of membership. In our experience, quite a bit can be accomplished
with 30 minutes of dedicated texting, but may times, we might and it easier to just give you a ring and talk through things. Nobody wants tendonitis in their thumbs. Depending on your level of membership, you have access to a particular number of on-demand and/or scheduled phone calls. As membership levels increase, the number of phone calls per month do as well.

Why can’t I sign up directly on your website?

Space is limited! I’m sure you appreciate the fact that we are selective on who we welcome into our Tribe, and who our Advisors spend their time with. First, we would love to speak with you, learn about you, and learn how we can support you. If we are all feelin’ the love, then – full steam ahead!

What if I want more than my membership level oers, like a special project or creative need?

We oer custom packages for advisory services. BUT, the coolest part of the Think Global Family, is if you need extra-extra, we have our special teams on the sideline, waiting to jump in the game to take on special projects. Branding, marketing, social media, website development, creative needs, leadership development, culture development, strategic planning and more. Our specialists works hand-in-hand with you and your advisor throughout the entire project. No need to re-explain what you need, what you want and your why.

What are your cancellation clauses?

Cancel anytime. If we need to part ways, no hard feelings. We wish you well!

What is your global community I’ve heard about?

Unlike any other business advisory rm, we believe in the power of sisterhood, connection, shared opportunities, and “thinking global”, which purely means thinking outside your comfort zone / industry / way of always doing things. We connect all our female clients both in a private online community, and periodic in-person events. We’ve seen friendships naturally blossom, business done together, opportunities shared, and new perspectives listened to. Crowdfunding our expertise and experiences has resulted in expanded minds and businesses!

CREATIVE SUBSCRIPTION FAQs

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What is included in my Creative Subscription?

Every month, you will get an opportunity to work with a designer to complete
the following for your brand:
  • Identity designs, such as logo updates (modifications – not initial design), letterhead, business cards, stationary
  • Promotional designs, such as event flyers, sell sheets, posters, postcards/mailers, billboard ads, promotional items (like pens, stickers, t-shirts)
  • Digital designs, such as website visual design, web graphics, email header graphics, blog header graphics, display/banner ads, digital newsletters, social media graphics (Facebook, Instagram)
  • Other Design Needs, such as basic photo editing, invitations, labels
In addition to the above benefits, the Core Benefits of the Creative Subscription include:
  • JPG, PNG, PDF and Adobe native files included at delivery.
  • Monthly calendar of needs will be worked on with your creative director, as well as on-demand as needed.
  • Full-access to the private Think Global community, both online and in-person.
  • Access to Thinker and Partner business discounts.
  • Opportunities to promote your business to the Think Global network.
  • A team of advisors, special project teams, and industry-specific experts at your fingertips.
  • VIP invitation and discounts to in-person events and annual Lab Retreat.

What is NOT included in my Creative Subscription?

To keep your membership the most affordable on-demand creative service around, we had to limit what we can do within this package. Here is a list of items that are NOT included in your membership…though we are happy to price these out for you per project outside of your monthly membership:
  • Original logo/branding design
  • Website development/changes
  • Content writing
  • Social media marketing
  • Original Infographics
  • Illustration
  • Complex photo editing/manipulation
  • Package design
  • Stock photography/illustrations
  • Video or motion graphics
  • Large InDesign projects (3 or more pages)
  • Large copy-heavy layout projects (3 or more pages)
  • 3D / CAD
  • HTML / CSS / UI / UX / web, mobile or app design
  • Programming/coding

Why can’t I sign up directly on your website?

Space is limited! I’m sure you appreciate the fact that we are selective on who we welcome into our Tribe, and who our creative team spend their time with. First, we would love to speak with you, learn about you, and learn how we can support you. If we are all feelin’ the love, then – full steam ahead!

What if I want more than my subscription allows, like a website project or a new logo?

The coolest part of the Think Global Family, is if you need extra-extra, we have our special teams on the sideline, waiting to jump in the game to take on special projects. Branding, marketing, social media, website development, creative needs, leadership development, culture development, strategic planning and more. Our specialists works hand-in-hand with you and your advisor throughout the entire project. No need to re-explain what you need, what you want and your why. We price these services out to you per project outside of your subscription.

What are your cancellation clauses for the Creative Subscription?

Cancel anytime. If we need to part ways, no hard feelings. We wish you well!

What is your global community I’ve heard about?

Unlike any other creative agency, we believe in the power of sisterhood, connection, shared opportunities, and “thinking global”, which purely means thinking outside your comfort zone / industry / way of always doing things. We connect all our female clients both in a private online community, and periodic in-person events. We’ve seen friendships naturally blossom, business done together, opportunities shared, and new perspectives listened to. Crowdfunding our expertise and experiences has resulted in expanded minds and businesses!

What if I do not see a package that fits my needs?

We got you. We certainly understand that you may need or want more. We can make that happen. If you do not see a package that is right for you, custom advising packages are available.